The Art of Supervisory Leadership: Mastering Management Skills Event, 28.Sep.2025

Course Description

This intensive 5-day program equips supervisors and managers with essential leadership skills to excel in their roles. Participants will learn proven techniques for effective communication, team motivation, conflict resolution, and strategic decision-making. Through interactive sessions and practical exercises, attendees will develop a comprehensive toolkit to enhance their leadership capabilities and drive organizational success.

Learning Objectives

• Develop a personal leadership style that inspires and motivates team members
• Master effective communication techniques for improved team collaboration
• Learn strategies for managing conflicts and fostering a positive work environment
• Enhance decision-making skills to drive organizational goals and objectives
• Acquire techniques for coaching and developing team members' potential
• Understand how to lead and adapt to organizational change

Course Modules

Day 1: Foundations of Supervisory Leadership

• Understanding the role of a supervisor
• Developing your leadership style
• Emotional intelligence in leadership
• Building trust and credibility

Day 2: Effective Communication and Team Dynamics

• Active listening and feedback techniques
• Managing diverse teams
• Facilitating productive meetings
• Fostering a collaborative work environment

Day 3: Performance Management and Coaching

• Setting clear expectations and goals
• Providing constructive feedback
• Coaching for improved performance
• Addressing underperformance

Day 4: Conflict Resolution and Decision Making

• Understanding sources of workplace conflict
• Conflict resolution strategies
• Problem-solving techniques
• Making ethical decisions

Day 5: Leading Change and Continuous Improvement

• Understanding organizational change
• Overcoming resistance to change
• Fostering innovation and creativity
• Creating a culture of continuous improvement

Practical Wins for Participants

• Develop a personalized leadership action plan
• Create a toolkit of communication strategies for various workplace scenarios
• Design a team performance improvement initiative
• Craft a change management strategy for a current organizational challenge