Quality-policy Blackbird Training Centre

Our Quality Policy at Blackbird Training encompasses the following commitments:

• Upholding a strong dedication to continuous improvement, enhancing processes and training services.
• Delivering high-quality learning courses.
• Ensuring clients are well-informed and provided with necessary information.
• Respecting client needs and learning requirements.
• Training our staff to effectively serve our clients.
• Regularly reviewing our performance against customer expectations and striving for continual improvement.
• Adhering to the requirements and standards of ISO 9001:2015.

This Quality Policy is effectively communicated, understood, and implemented throughout our organization, including our strategy, staff, and instructors.