Course Description
This intensive 5-day program equips supervisors and managers with essential leadership skills to excel in their roles. Participants will learn proven techniques for effective communication, team motivation, conflict resolution, and strategic decision-making. Through interactive sessions and practical exercises, attendees will develop a comprehensive toolkit to enhance their leadership capabilities and drive organizational success.
Learning Objectives
- Develop a personal leadership style that inspires and motivates team members
- Master effective communication techniques for improved team collaboration
- Learn strategies for managing conflicts and fostering a positive work environment
- Enhance decision-making skills to drive organizational goals and objectives
- Acquire techniques for coaching and developing team members' potential
- Understand how to lead and adapt to organizational change
Course Modules
Day 1: Foundations of Supervisory Leadership
- Understanding the role of a supervisor
- Developing your leadership style
- Emotional intelligence in leadership
- Building trust and credibility
Day 2: Effective Communication and Team Dynamics
- Active listening and feedback techniques
- Managing diverse teams
- Facilitating productive meetings
- Fostering a collaborative work environment
Day 3: Performance Management and Coaching
- Setting clear expectations and goals
- Providing constructive feedback
- Coaching for improved performance
- Addressing underperformance
Day 4: Conflict Resolution and Decision Making
- Understanding sources of workplace conflict
- Conflict resolution strategies
- Problem-solving techniques
- Making ethical decisions
Day 5: Leading Change and Continuous Improvement
- Understanding organizational change
- Overcoming resistance to change
- Fostering innovation and creativity
- Creating a culture of continuous improvement
Practical Wins for Participants
- Develop a personalized leadership action plan
- Create a toolkit of communication strategies for various workplace scenarios
- Design a team performance improvement initiative
- Craft a change management strategy for a current organizational challenge
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
