Managing & Improving Public Sector Performance Excellence Event, 29.Jun.2025

Course Description

This comprehensive 5-day course equips public sector leaders with essential skills to manage and improve organizational performance. Participants will learn to establish meaningful metrics, implement effective strategies, and foster a culture of continuous improvement. The course covers performance measurement, strategic planning, employee engagement, and data-driven decision-making in government and public institutions.

Learning Objectives

• Develop and implement effective performance measurement systems
• Align organizational goals with performance metrics and strategies
• Foster a culture of continuous improvement and accountability
• Utilize data-driven decision-making techniques for public sector management
• Enhance leadership skills to drive performance excellence

Course Modules

Day 1: Foundations of Public Sector Performance Management

• Introduction to performance management in government
• Key challenges and opportunities in public sector performance
• Establishing meaningful performance metrics
• Aligning performance goals with organizational mission

Day 2: Strategic Planning and Goal Setting

• Developing a strategic performance framework
• Setting SMART goals for public sector organizations
• Cascading objectives across departments
• Stakeholder engagement in goal-setting processes

Day 3: Implementing Performance Measurement Systems

• Designing effective performance indicators
• Data collection and analysis techniques
• Creating performance dashboards and scorecards
• Overcoming barriers to implementation

Day 4: Driving Continuous Improvement

• Fostering a culture of performance and accountability
• Employee engagement and motivation strategies
• Implementing performance-based incentives
• Managing and improving underperformance

Day 5: Data-Driven Decision Making and Leadership

• Utilizing performance data for strategic decisions
• Effective communication of performance results
• Leadership skills for driving performance excellence
• Developing action plans for organizational improvement

Practical Wins for Participants

• Develop a customized performance measurement framework for their organization
• Create an action plan to implement performance management initiatives
• Gain tools and techniques to enhance employee engagement and productivity
• Acquire leadership skills to drive cultural change and performance improvement