Course Description
This comprehensive 5-day course equips public sector leaders with essential skills to manage and improve organizational performance. Participants will learn to establish meaningful metrics, implement effective strategies, and foster a culture of continuous improvement. The course covers performance measurement, strategic planning, employee engagement, and data-driven decision-making in government and public institutions.
Learning Objectives
- Develop and implement effective performance measurement systems
- Align organizational goals with performance metrics and strategies
- Foster a culture of continuous improvement and accountability
- Utilize data-driven decision-making techniques for public sector management
- Enhance leadership skills to drive performance excellence
Course Modules
Day 1: Foundations of Public Sector Performance Management
- Introduction to performance management in government
- Key challenges and opportunities in public sector performance
- Establishing meaningful performance metrics
- Aligning performance goals with organizational mission
Day 2: Strategic Planning and Goal Setting
- Developing a strategic performance framework
- Setting SMART goals for public sector organizations
- Cascading objectives across departments
- Stakeholder engagement in goal-setting processes
Day 3: Implementing Performance Measurement Systems
- Designing effective performance indicators
- Data collection and analysis techniques
- Creating performance dashboards and scorecards
- Overcoming barriers to implementation
Day 4: Driving Continuous Improvement
- Fostering a culture of performance and accountability
- Employee engagement and motivation strategies
- Implementing performance-based incentives
- Managing and improving underperformance
Day 5: Data-Driven Decision Making and Leadership
- Utilizing performance data for strategic decisions
- Effective communication of performance results
- Leadership skills for driving performance excellence
- Developing action plans for organizational improvement
Practical Wins for Participants
- Develop a customized performance measurement framework for their organization
- Create an action plan to implement performance management initiatives
- Gain tools and techniques to enhance employee engagement and productivity
- Acquire leadership skills to drive cultural change and performance improvement
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
