Mastering Effective Coaching & Counseling Skills Workshop Event, 13.Jul.2025

Course Description

This comprehensive 5-day workshop equips participants with essential coaching and counseling skills to enhance employee performance and build stronger teams. Participants will learn effective communication techniques, develop a structured approach to coaching conversations, and practice counseling strategies for various workplace scenarios.

Learning Objectives

• Understand the fundamental principles of effective coaching and counseling
• Develop active listening and questioning skills to facilitate productive conversations
• Learn to provide constructive feedback and set SMART goals
• Acquire techniques to address performance issues and motivate employees
• Practice applying coaching and counseling skills in various workplace scenarios

Course Modules

Day 1: Foundations of Coaching and Counseling

• Understanding the role of a coach and counselor
• Key differences between coaching and counseling
• Developing emotional intelligence
• Building trust and rapport

Day 2: Essential Communication Skills

• Active listening techniques
• Powerful questioning strategies
• Non-verbal communication
• Giving and receiving feedback

Day 3: The Coaching Process

• Structured coaching models (GROW, OSKAR)
• Setting SMART goals
• Creating action plans
• Overcoming obstacles and resistance

Day 4: Counseling Techniques

• Identifying performance issues
• Conducting difficult conversations
• Conflict resolution strategies
• Supporting employee well-being

Day 5: Practical Application and Integration

• Role-playing coaching and counseling scenarios
• Peer feedback and self-reflection
• Developing a personal coaching style
• Creating a coaching and counseling action plan

Practical Wins for Participants

• Improved ability to motivate and engage team members
• Enhanced communication skills for more effective leadership
• Increased confidence in addressing performance issues
• Practical tools and techniques for immediate application in the workplace