Mastering Professional Communication: A 5-Day Intensive Event, 01.Sep.2025

Course Description

This intensive 5-day course is designed to enhance the communication skills of professionals across various industries. Participants will learn essential techniques for effective verbal, non-verbal, and written communication, as well as strategies for active listening, conflict resolution, and persuasive presentations.

Learning Objectives

• Develop advanced verbal and non-verbal communication skills
• Master techniques for active listening and providing constructive feedback
• Enhance written communication for various professional contexts
• Improve presentation skills and public speaking abilities
• Learn strategies for effective conflict resolution and negotiation

Course Modules

Day 1: Foundations of Effective Communication

• Understanding communication styles and preferences
• Verbal communication techniques
• Non-verbal communication and body language
• Active listening skills

Day 2: Written Communication in the Workplace

• Email etiquette and best practices
• Writing clear and concise reports
• Crafting persuasive business proposals
• Effective note-taking and meeting minutes

Day 3: Presentation Skills and Public Speaking

• Structuring effective presentations
• Developing engaging visual aids
• Techniques for managing presentation anxiety
• Handling Q&A sessions confidently

Day 4: Interpersonal Communication and Conflict Resolution

• Building rapport and professional relationships
• Giving and receiving feedback effectively
• Navigating difficult conversations
• Conflict resolution strategies

Day 5: Advanced Communication Techniques

• Persuasion and influence skills
• Cross-cultural communication
• Negotiation techniques
• Adapting communication styles for different audiences

Practical Wins for Participants

• Improved ability to communicate ideas clearly and confidently
• Enhanced written communication skills for various professional documents
• Increased effectiveness in presentations and public speaking
• Better interpersonal skills for managing workplace relationships and conflicts