TQM Smart Tools for Continuous Improvement Masterclass Event, 21.Sep.2025

Course Description

This comprehensive 5-day course equips participants with advanced Total Quality Management (TQM) tools and techniques for driving continuous improvement. Attendees will learn to implement data-driven strategies, optimize processes, and foster a culture of quality throughout their organization. The course combines theoretical knowledge with practical applications to ensure immediate impact in the workplace.

Learning Objectives

• Master key TQM principles and their application in various industries
• Develop proficiency in using advanced quality improvement tools and techniques
• Learn to analyze and interpret data for effective decision-making
• Acquire skills to lead and manage continuous improvement initiatives
• Understand how to create a culture of quality and continuous improvement

Course Modules

Day 1: Foundations of TQM and Continuous Improvement

• Introduction to TQM principles and philosophy
• The PDCA cycle and its role in continuous improvement
• Quality management systems and standards
• Developing a continuous improvement mindset

Day 2: Advanced Quality Tools and Techniques

• Statistical Process Control (SPC) and control charts
• Failure Mode and Effects Analysis (FMEA)
• Design of Experiments (DOE)
• Quality Function Deployment (QFD)

Day 3: Data-Driven Decision Making

• Data collection and analysis techniques
• Root Cause Analysis and the 5 Whys
• Pareto analysis and prioritization
• Benchmarking and best practices

Day 4: Process Improvement Methodologies

• Lean principles and waste reduction
• Six Sigma methodology and DMAIC
• Value Stream Mapping
• Kaizen and continuous improvement events

Day 5: Implementing and Sustaining Continuous Improvement

• Change management and overcoming resistance
• Building a culture of quality and continuous improvement
• Measuring and communicating improvement results
• Developing action plans for implementation

Practical Wins for Participants

• Ability to implement advanced quality tools in real-world scenarios
• Skills to lead cross-functional improvement teams effectively
• Techniques to quantify and communicate the impact of improvement initiatives
• Strategies to foster a sustainable culture of continuous improvement