This session: 28 Dec 2026 – 1 Jan 2027
This Advanced Negotiation and Mediation: Mastering Complex Disputes session in Milan (Italy) runs from Monday 28 December to Friday 1 January 2027 (week 53, Q4 2026). It is the only date in Milan (Italy) in 2026, at a fee of 5,200 £. Registration is open for this date. It is held in person.
| Dates | Monday 28 Dec 2026 – Friday 1 Jan 2027 |
|---|---|
| Week | 53 of 2026 |
| Duration | 5 days |
| Fee | 5,200 £ |
| Status | Open for registration |
| Format | In person |
Course Overview
Course Description
This intensive 1-week course is designed for experienced negotiators and mediators seeking to enhance their skills in handling complex, high-stakes disputes. Participants will explore advanced strategies, ethical considerations, and cutting-edge techniques in negotiation and mediation. The course combines theoretical knowledge with practical application, preparing professionals to excel in challenging conflict resolution scenarios.
Learning Objectives
- Develop advanced negotiation and mediation strategies for complex, multi-party disputes
- Master techniques for managing power imbalances and high-conflict personalities
- Understand and apply ethical considerations in challenging mediation scenarios
- Enhance skills in crafting durable agreements and overcoming impasses
- Learn to integrate technology and online tools in negotiation and mediation processes
Course Modules
Day 1: Advanced Negotiation Strategies
- Complex multi-party negotiations
- Game theory in negotiation
- Cognitive biases and decision-making
- Advanced BATNA and ZOPA analysis
Day 2: Advanced Mediation Techniques
- Managing power imbalances
- Dealing with high-conflict personalities
- Narrative mediation approaches
- Transformative mediation techniques
Day 3: Ethics and Challenging Scenarios
- Ethical dilemmas in negotiation and mediation
- Cultural considerations in global disputes
- Mediating emotionally charged conflicts
- Confidentiality and legal issues
Day 4: Impasse Resolution and Agreement Crafting
- Advanced impasse resolution strategies
- Creativity in option generation
- Drafting durable agreements
- Post-settlement implementation and monitoring
Day 5: Technology and Future Trends
- Online dispute resolution platforms
- AI and machine learning in negotiation
- Virtual and augmented reality in mediation
- Emerging trends in conflict resolution
Practical Wins for Participants
- Ability to handle complex, high-stakes negotiations and mediations with confidence
- Enhanced toolkit of advanced strategies for impasse resolution and agreement crafting
- Improved skills in managing challenging personalities and power dynamics
- Proficiency in integrating technology into negotiation and mediation processes
Have Questions About This Event?
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