Interpersonal Communication Skills: 5-Day Intensive Course

Course Description

This intensive 5-day course is designed to enhance your interpersonal communication skills, crucial for both personal and professional success. Participants will learn and practice effective strategies for verbal and nonverbal communication, active listening, conflict resolution, and relationship building. Through interactive exercises and real-world scenarios, you'll develop the confidence to communicate effectively in diverse contexts.

Learning Objectives

• Analyze and improve verbal and nonverbal communication techniques
• Develop active listening skills and empathetic responses
• Master conflict resolution and assertiveness strategies
• Enhance relationship-building skills in personal and professional settings
• Adapt communication styles for diverse audiences and contexts

Course Modules

Day 1: Foundations of Interpersonal Communication

• Communication theory and models
• Self-concept and perception
• Verbal communication strategies
• Nonverbal communication cues

Day 2: Active Listening and Empathy

• Active listening techniques
• Empathetic responses and validation
• Perception checking
• Paraphrasing and summarizing

Day 3: Assertiveness and Conflict Management

• Assertive communication styles
• Conflict resolution strategies
• Negotiation skills
• Managing difficult conversations

Day 4: Building and Maintaining Relationships

• Relationship development stages
• Trust-building techniques
• Cultural and gender considerations
• Professional networking skills

Day 5: Advanced Communication Strategies

• Adapting to diverse communication contexts
• Mediated communication skills
• Emotional intelligence in communication
• Putting it all together: Real-world applications

Practical Wins for Participants

• Improved ability to express ideas clearly and confidently
• Enhanced conflict resolution skills for personal and professional settings
• Stronger, more meaningful relationships with colleagues and clients
• Increased effectiveness in team collaborations and leadership roles