Course Overview
Course Description
This intensive 5-day course is designed to enhance participants' communication skills and feedback techniques. Through interactive sessions and practical exercises, attendees will learn to communicate more effectively, give and receive constructive feedback, and navigate challenging conversations with confidence. The course covers both verbal and non-verbal communication, active listening, and strategies for providing feedback in various professional contexts.
Learning Objectives
- Develop advanced communication skills for professional settings
- Master techniques for giving and receiving constructive feedback
- Enhance active listening and non-verbal communication abilities
- Learn to navigate difficult conversations and conflicts effectively
- Understand cultural aspects of communication in diverse workplaces
- Apply effective communication strategies in leadership roles
Course Modules
Day 1: Foundations of Effective Communication
- Understanding communication styles and preferences
- Verbal communication techniques
- Non-verbal communication and body language
- Active listening skills
Day 2: The Art of Feedback
- Principles of constructive feedback
- Feedback models and frameworks
- Giving feedback effectively
- Receiving feedback gracefully
Day 3: Advanced Communication Strategies
- Emotional intelligence in communication
- Assertive communication techniques
- Handling difficult conversations
- Conflict resolution strategies
Day 4: Communication in Leadership
- Communication styles for leaders
- Motivational and inspirational communication
- Giving feedback as a leader
- Building trust through communication
Day 5: Cultural and Digital Communication
- Cross-cultural communication strategies
- Effective digital and remote communication
- Adapting communication styles for diverse audiences
- Action planning for continued improvement
Practical Wins for Participants
- Improved ability to communicate ideas clearly and persuasively
- Enhanced skills in giving and receiving constructive feedback
- Increased confidence in handling difficult conversations and conflicts
- Practical tools and techniques for effective leadership communication
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