Professional Skills & Career Enhancement

Effective Communication & Feedback: 5-Day Intensive Course

Enhance your communication prowess and master the art of giving and receiving feedback in this comprehensive 5-day course designed for professionals at all levels.

Duration
5 Days
Credits
5 per day
Mode
Full-time
Provider
Blackbird Training Centre

Course Overview

Course Description

This intensive 5-day course is designed to enhance participants' communication skills and feedback techniques. Through interactive sessions and practical exercises, attendees will learn to communicate more effectively, give and receive constructive feedback, and navigate challenging conversations with confidence. The course covers both verbal and non-verbal communication, active listening, and strategies for providing feedback in various professional contexts.

Learning Objectives

  • Develop advanced communication skills for professional settings
  • Master techniques for giving and receiving constructive feedback
  • Enhance active listening and non-verbal communication abilities
  • Learn to navigate difficult conversations and conflicts effectively
  • Understand cultural aspects of communication in diverse workplaces
  • Apply effective communication strategies in leadership roles

Course Modules

Day 1: Foundations of Effective Communication

  • Understanding communication styles and preferences
  • Verbal communication techniques
  • Non-verbal communication and body language
  • Active listening skills

Day 2: The Art of Feedback

  • Principles of constructive feedback
  • Feedback models and frameworks
  • Giving feedback effectively
  • Receiving feedback gracefully

Day 3: Advanced Communication Strategies

  • Emotional intelligence in communication
  • Assertive communication techniques
  • Handling difficult conversations
  • Conflict resolution strategies

Day 4: Communication in Leadership

  • Communication styles for leaders
  • Motivational and inspirational communication
  • Giving feedback as a leader
  • Building trust through communication

Day 5: Cultural and Digital Communication

  • Cross-cultural communication strategies
  • Effective digital and remote communication
  • Adapting communication styles for diverse audiences
  • Action planning for continued improvement

Practical Wins for Participants

  • Improved ability to communicate ideas clearly and persuasively
  • Enhanced skills in giving and receiving constructive feedback
  • Increased confidence in handling difficult conversations and conflicts
  • Practical tools and techniques for effective leadership communication
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