Course Description
This intensive 5-day course is designed for professionals seeking to elevate their communication skills to an advanced level. Participants will learn cutting-edge techniques in verbal and non-verbal communication, persuasion, active listening, and conflict resolution. The course combines theoretical knowledge with practical exercises to ensure immediate application in real-world scenarios.
Learning Objectives
- Master advanced verbal and non-verbal communication techniques
- Develop persuasive speaking and writing skills for various contexts
- Enhance active listening abilities to improve understanding and rapport
- Learn strategies for effective conflict resolution and negotiation
- Improve cross-cultural communication competence
- Develop skills in crafting and delivering impactful presentations
Course Modules
Day 1: Advanced Verbal Communication
- The psychology of effective communication
- Advanced language patterns and framing techniques
- Storytelling for impact and influence
- Mastering difficult conversations
Day 2: Non-Verbal Communication Mastery
- Reading and interpreting body language
- Mastering your own non-verbal cues
- The power of voice: tone, pitch, and pacing
- Creating rapport through mirroring and matching
Day 3: Persuasion and Influence
- Advanced persuasion techniques
- Ethical influence strategies
- Negotiation skills for win-win outcomes
- Overcoming resistance and objections
Day 4: Active Listening and Empathy
- Deep listening techniques
- Empathetic communication strategies
- Asking powerful questions
- Giving and receiving constructive feedback
Day 5: Advanced Presentation Skills
- Crafting compelling presentations
- Advanced public speaking techniques
- Handling Q&A sessions with confidence
- Using visual aids effectively
Practical Wins for Participants
- Increased ability to influence and persuade in professional settings
- Enhanced conflict resolution skills for improved workplace relationships
- Improved presentation and public speaking abilities
- Greater cross-cultural communication competence for global business environments
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
