Course Description
This intensive 5-day course prepares facility management professionals for the Certified Facility Manager (CFM) exam. Participants will gain comprehensive knowledge of the 11 core competencies required for successful facility management. Through lectures, case studies, and practical exercises, attendees will develop the skills needed to excel in their FM careers and pass the CFM exam.
Learning Objectives
- Master the 11 core competencies of facility management as defined by IFMA
- Develop strategic thinking and problem-solving skills for complex FM challenges
- Learn best practices in operations, maintenance, and sustainability
- Enhance leadership and communication skills for effective FM management
- Prepare thoroughly for the CFM exam with practice questions and exam strategies
Course Modules
Day 1: Foundations of Facility Management
- Introduction to Facility Management
- Occupancy and Human Factors
- Operations and Maintenance
- Facility Information and Technology Management
Day 2: Strategic FM and Business Acumen
- Leadership and Strategy
- Finance and Business
- Real Estate Management
- Project Management
Day 3: Sustainability and Risk Management
- Sustainability Practices in FM
- Energy Management and Conservation
- Risk Management Strategies
- Emergency Preparedness and Business Continuity
Day 4: Performance and Communication
- Quality Management in FM
- Performance Metrics and Benchmarking
- Effective Communication Strategies
- Stakeholder Management
Day 5: Exam Preparation and Review
- Comprehensive Review of All Competencies
- CFM Exam Strategies and Tips
- Practice Exam Questions
- Final Q&A and Exam Readiness Assessment
Practical Wins for Participants
- Gain confidence to pass the CFM exam on the first attempt
- Develop a strategic approach to facility management challenges
- Create a professional network of fellow FM practitioners
- Acquire practical tools and techniques for immediate application in the workplace
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
