Human Resources Management

Mastering Modern IR & ER: Strategies for Workplace Success

Develop advanced skills in industrial and employee relations to drive organizational success, enhance workplace harmony, and navigate complex labor dynamics

Duration

5 Days

Credits

5 per day

Mode

Full-time

Provider

Blackbird Training Centre

Course Overview

Course Description

This comprehensive 5-day course equips professionals with advanced strategies and contemporary approaches in industrial relations (IR) and employee relations (ER). Participants will gain expertise in conflict management, negotiation, communication, and labor relations to drive organizational success in today's dynamic workplace environment.

Learning Objectives

Develop strategies for managing workplace conflicts and negotiations
Implement effective communication and engagement techniques
Utilize best practices for maintaining positive labor relations
Align IR and ER strategies with organizational goals
Master advanced conflict resolution and mediation skills

Course Modules

Day 1: Foundations of Modern IR and ER

Evolution of industrial and employee relations
Key stakeholders and legal frameworks
The role of IR and ER in organizational success
Emerging trends and challenges

Day 2: Conflict Management and Negotiation

Identifying sources of workplace conflicts
Advanced conflict resolution techniques
Negotiation strategies and tactics
Mediation and arbitration processes

Day 3: Communication and Employee Engagement

Effective communication strategies
Building trust and transparency
Employee engagement best practices
Fostering a positive work culture

Day 4: Labor Relations and Collective Bargaining

Managing union relationships
Collective bargaining processes
Grievance handling and dispute resolution
Labor-management cooperation strategies

Day 5: Strategic Alignment and Future Trends

Aligning IR and ER with business strategy
Utilizing HR analytics in IR and ER
Adapting to technological changes
Future of work and its impact on IR and ER

Practical Wins for Participants

Develop a comprehensive IR and ER strategy aligned with organizational goals
Create an effective conflict resolution framework for your organization
Design an employee engagement program to improve workplace satisfaction
Formulate a strategic approach to union negotiations and labor relations

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