Stakeholder Management Essentials: 5-Day Intensive Course

Course Description

This comprehensive 5-day course equips participants with essential skills in stakeholder management. Attendees will learn to identify, analyze, engage, and communicate effectively with stakeholders to drive project success and build lasting relationships. The course combines theoretical knowledge with practical applications, case studies, and interactive exercises.

Learning Objectives

• Develop proficiency in stakeholder identification and analysis techniques
• Master effective communication strategies for diverse stakeholder groups
• Learn to build and maintain positive stakeholder relationships
• Acquire skills in managing stakeholder expectations and resolving conflicts
• Understand how to adapt stakeholder management strategies for different project phases

Course Modules

Day 1: Introduction to Stakeholder Management

• Defining stakeholders and their importance in project success
• Stakeholder identification techniques
• Stakeholder mapping and analysis
• Creating a stakeholder register

Day 2: Stakeholder Communication Strategies

• Developing a stakeholder communication plan
• Tailoring communication methods for different stakeholders
• Active listening and feedback techniques
• Presenting information effectively to stakeholders

Day 3: Building and Maintaining Stakeholder Relationships

• Establishing trust and credibility with stakeholders
• Negotiation and influencing skills
• Managing stakeholder expectations
• Stakeholder engagement throughout the project lifecycle

Day 4: Conflict Resolution and Problem-Solving

• Identifying and addressing stakeholder conflicts
• Conflict resolution techniques and strategies
• Problem-solving approaches for stakeholder issues
• Managing difficult stakeholders

Day 5: Advanced Stakeholder Management Techniques

• Stakeholder management in complex and dynamic environments
• Integrating stakeholder management with risk management
• Measuring and evaluating stakeholder satisfaction
• Continuous improvement in stakeholder management practices

Practical Wins for Participants

• Create a comprehensive stakeholder management plan for a real-world project
• Develop a toolkit of communication templates and strategies for various stakeholder scenarios
• Practice and refine negotiation and conflict resolution skills through role-playing exercises
• Design a stakeholder feedback and evaluation system to measure engagement effectiveness