Course Overview
Course Description
This comprehensive 5-day course equips facilities management professionals with the knowledge and skills to excel in procurement of FM services. Participants will learn strategic sourcing techniques, contract management best practices, and performance monitoring methods to optimize FM service delivery and achieve organizational goals.
Learning Objectives
- Develop effective procurement strategies for FM services
- Master contract management and supplier relationship techniques
- Learn to evaluate and select FM service providers
- Understand performance monitoring and continuous improvement processes
- Gain insights into sustainable and cost-effective FM procurement practices
Course Modules
Day 1: Foundations of FM Procurement
- Introduction to FM services and procurement
- Strategic sourcing in facilities management
- Procurement process overview
- Stakeholder management in FM procurement
Day 2: Contract Development and Management
- Types of FM service contracts
- Key contract terms and conditions
- Service level agreements (SLAs) and key performance indicators (KPIs)
- Risk management in FM contracts
Day 3: Supplier Evaluation and Selection
- Developing supplier evaluation criteria
- Request for Proposal (RFP) process
- Bid evaluation techniques
- Negotiation strategies for FM contracts
Day 4: Performance Monitoring and Improvement
- Implementing effective performance monitoring systems
- Analyzing FM service provider performance
- Continuous improvement processes
- Managing supplier relationships
Day 5: Sustainable and Cost-Effective FM Procurement
- Sustainable procurement practices in FM
- Cost optimization strategies
- Technology integration in FM procurement
- Future trends in FM services procurement
Practical Wins for Participants
- Develop a comprehensive FM procurement strategy
- Create effective SLAs and KPIs for FM contracts
- Implement a robust supplier evaluation and selection process
- Design a performance monitoring system for continuous improvement
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