Course Overview
Course Description
This intensive 5-day course equips managers and HR professionals with the skills and knowledge needed to conduct effective performance reviews. Participants will learn best practices for goal-setting, providing constructive feedback, and fostering employee growth. Through interactive sessions and practical exercises, attendees will develop the confidence to lead meaningful performance discussions that drive individual and organizational success.
Learning Objectives
- Understand the key components of an effective performance review process
- Develop skills in setting SMART goals and performance standards
- Master techniques for providing constructive feedback and coaching
- Learn strategies for addressing performance issues and fostering improvement
- Gain confidence in conducting performance review interviews
- Explore best practices for documentation and follow-up
Course Modules
Day 1: Foundations of Performance Management
- Introduction to performance management principles
- The performance review cycle
- Legal considerations and best practices
- Building trust and open communication
Day 2: Goal Setting and Performance Standards
- SMART goal-setting techniques
- Aligning individual goals with organizational objectives
- Establishing clear performance standards
- Creating effective performance development plans
Day 3: Feedback and Communication Skills
- Principles of effective feedback
- Active listening and questioning techniques
- Delivering constructive criticism
- Handling difficult conversations
Day 4: Conducting the Performance Review
- Preparing for the review meeting
- Structuring the performance discussion
- Addressing performance issues
- Documenting the review process
Day 5: Follow-up and Continuous Improvement
- Implementing performance improvement plans
- Ongoing coaching and support
- Measuring the impact of performance reviews
- Adapting the process for remote and hybrid teams
Practical Wins for Participants
- Increased confidence in conducting performance reviews
- Improved ability to set meaningful goals and performance standards
- Enhanced communication skills for providing feedback and coaching
- Strategies for fostering a culture of continuous improvement
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