Human Resources Management

Advanced Employee Relations Training: Enhance Workplace Harmony

Develop expert-level skills in managing employee relations, resolving conflicts, and fostering a positive work environment in this comprehensive 5-day training course.

Duration
5 Days
Credits
5 per day
Mode
Full-time
Provider
Blackbird Training Centre

Course Overview

Course Description

This advanced 5-day course equips HR professionals and managers with cutting-edge strategies for managing employee relations in today's complex workplace. Participants will gain in-depth knowledge of labor laws, conflict resolution techniques, and best practices for fostering a positive work environment. Through case studies and practical exercises, attendees will develop the skills needed to navigate challenging situations and drive organizational success.

Learning Objectives

  • Master advanced employee relations strategies and their application in various workplace scenarios
  • Develop expertise in conflict resolution and mediation techniques
  • Gain a comprehensive understanding of labor laws and their impact on employee relations
  • Learn to implement effective communication strategies to improve workplace dynamics
  • Acquire skills to foster a positive organizational culture and enhance employee engagement

Course Modules

Day 1: Foundations of Advanced Employee Relations

  • Evolution of employee relations in modern workplaces
  • Key components of successful employee relations programs
  • Legal framework and compliance in employee relations
  • Ethical considerations in managing workplace relationships

Day 2: Strategic Communication and Conflict Resolution

  • Advanced communication techniques for HR professionals
  • Conflict resolution models and their application
  • Mediation skills for complex workplace disputes
  • Strategies for managing difficult conversations

Day 3: Performance Management and Employee Engagement

  • Innovative approaches to performance management
  • Designing and implementing effective employee engagement programs
  • Techniques for motivating and retaining top talent
  • Managing underperformance and conducting difficult conversations

Day 4: Labor Relations and Collective Bargaining

  • Understanding the dynamics of labor-management relations
  • Effective negotiation strategies in collective bargaining
  • Managing union relationships and grievance procedures
  • Strategies for maintaining positive labor relations in non-union environments

Day 5: Building a Positive Organizational Culture

  • Assessing and shaping organizational culture
  • Implementing diversity, equity, and inclusion initiatives
  • Developing policies that support a positive work environment
  • Measuring and improving employee satisfaction and wellbeing

Practical Wins for Participants

  • Develop a comprehensive employee relations strategy tailored to your organization
  • Create an action plan for resolving a complex workplace conflict
  • Design an innovative employee engagement program to boost productivity and retention
  • Craft a communication plan to effectively manage organizational change
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