Course Overview
Course Description
This advanced 5-day course equips HR professionals and managers with cutting-edge strategies for managing employee relations in today's complex workplace. Participants will gain in-depth knowledge of labor laws, conflict resolution techniques, and best practices for fostering a positive work environment. Through case studies and practical exercises, attendees will develop the skills needed to navigate challenging situations and drive organizational success.
Learning Objectives
- Master advanced employee relations strategies and their application in various workplace scenarios
- Develop expertise in conflict resolution and mediation techniques
- Gain a comprehensive understanding of labor laws and their impact on employee relations
- Learn to implement effective communication strategies to improve workplace dynamics
- Acquire skills to foster a positive organizational culture and enhance employee engagement
Course Modules
Day 1: Foundations of Advanced Employee Relations
- Evolution of employee relations in modern workplaces
- Key components of successful employee relations programs
- Legal framework and compliance in employee relations
- Ethical considerations in managing workplace relationships
Day 2: Strategic Communication and Conflict Resolution
- Advanced communication techniques for HR professionals
- Conflict resolution models and their application
- Mediation skills for complex workplace disputes
- Strategies for managing difficult conversations
Day 3: Performance Management and Employee Engagement
- Innovative approaches to performance management
- Designing and implementing effective employee engagement programs
- Techniques for motivating and retaining top talent
- Managing underperformance and conducting difficult conversations
Day 4: Labor Relations and Collective Bargaining
- Understanding the dynamics of labor-management relations
- Effective negotiation strategies in collective bargaining
- Managing union relationships and grievance procedures
- Strategies for maintaining positive labor relations in non-union environments
Day 5: Building a Positive Organizational Culture
- Assessing and shaping organizational culture
- Implementing diversity, equity, and inclusion initiatives
- Developing policies that support a positive work environment
- Measuring and improving employee satisfaction and wellbeing
Practical Wins for Participants
- Develop a comprehensive employee relations strategy tailored to your organization
- Create an action plan for resolving a complex workplace conflict
- Design an innovative employee engagement program to boost productivity and retention
- Craft a communication plan to effectively manage organizational change
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