The (A - Z) Supervisory Skills: Mastering Leadership Essentials Event, 23.Mar.2026

Course Description

This comprehensive 5-day course equips supervisors with essential skills to lead teams effectively. Participants will develop crucial competencies in communication, leadership, performance management, and problem-solving. Through interactive sessions and practical exercises, supervisors will gain confidence in their ability to motivate teams, manage conflicts, and drive organizational success.

Learning Objectives

• Understand the roles and responsibilities of an effective supervisor
• Develop strong communication and interpersonal skills for team leadership
• Learn techniques for motivating and engaging team members
• Master performance management and employee development strategies
• Acquire problem-solving and decision-making skills for supervisory success
• Understand change management principles and how to lead teams through transitions

Course Modules

Day 1: Foundations of Supervisory Leadership

• Understanding the supervisor's role and responsibilities
• Transitioning from individual contributor to leader
• Developing a leadership mindset
• Building trust and credibility with your team

Day 2: Communication and Interpersonal Skills

• Effective communication strategies for supervisors
• Active listening and providing constructive feedback
• Managing difficult conversations
• Conflict resolution techniques

Day 3: Team Leadership and Motivation

• Building and leading high-performing teams
• Understanding and leveraging team dynamics
• Motivational techniques and employee engagement
• Delegating tasks and empowering team members

Day 4: Performance Management and Employee Development

• Setting clear performance expectations and goals
• Conducting effective performance reviews
• Coaching and mentoring for employee growth
• Addressing performance issues and implementing improvement plans

Day 5: Problem-Solving and Change Management

• Analytical thinking and decision-making frameworks
• Creative problem-solving techniques
• Leading teams through organizational change
• Developing resilience and adaptability in your team

Practical Wins for Participants

• Create a personal leadership development plan
• Develop a team communication strategy to improve collaboration
• Design a performance improvement plan for a challenging employee scenario
• Craft an action plan to lead a team through a significant organizational change