Course Description
This comprehensive 5-day course equips supervisors with essential skills to lead teams effectively. Participants will develop crucial competencies in communication, leadership, performance management, and problem-solving. Through interactive sessions and practical exercises, supervisors will gain confidence in their ability to motivate teams, manage conflicts, and drive organizational success.
Learning Objectives
- Understand the roles and responsibilities of an effective supervisor
- Develop strong communication and interpersonal skills for team leadership
- Learn techniques for motivating and engaging team members
- Master performance management and employee development strategies
- Acquire problem-solving and decision-making skills for supervisory success
- Understand change management principles and how to lead teams through transitions
Course Modules
Day 1: Foundations of Supervisory Leadership
- Understanding the supervisor's role and responsibilities
- Transitioning from individual contributor to leader
- Developing a leadership mindset
- Building trust and credibility with your team
Day 2: Communication and Interpersonal Skills
- Effective communication strategies for supervisors
- Active listening and providing constructive feedback
- Managing difficult conversations
- Conflict resolution techniques
Day 3: Team Leadership and Motivation
- Building and leading high-performing teams
- Understanding and leveraging team dynamics
- Motivational techniques and employee engagement
- Delegating tasks and empowering team members
Day 4: Performance Management and Employee Development
- Setting clear performance expectations and goals
- Conducting effective performance reviews
- Coaching and mentoring for employee growth
- Addressing performance issues and implementing improvement plans
Day 5: Problem-Solving and Change Management
- Analytical thinking and decision-making frameworks
- Creative problem-solving techniques
- Leading teams through organizational change
- Developing resilience and adaptability in your team
Practical Wins for Participants
- Create a personal leadership development plan
- Develop a team communication strategy to improve collaboration
- Design a performance improvement plan for a challenging employee scenario
- Craft an action plan to lead a team through a significant organizational change
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
