Emotional Intelligence for Managers & Leaders: 5-Day Course Event, 21.Apr.2025

Course Description

This comprehensive 5-day course equips managers and leaders with essential emotional intelligence skills to enhance their leadership effectiveness. Participants will explore the four key domains of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. Through interactive exercises and practical applications, leaders will learn to leverage emotional intelligence to improve decision-making, communication, and team performance.

Learning Objectives

• Understand the fundamental concepts and importance of emotional intelligence in leadership
• Develop self-awareness and learn techniques for managing emotions effectively
• Enhance social awareness and empathy to better understand and motivate team members
• Improve relationship management skills to build stronger connections and resolve conflicts
• Apply emotional intelligence strategies to real-world leadership challenges

Course Modules

Day 1: Introduction to Emotional Intelligence

• Defining emotional intelligence and its importance in leadership
• The four domains of emotional intelligence
• Assessing your current emotional intelligence level
• The neuroscience of emotions and decision-making

Day 2: Self-Awareness

• Recognizing and understanding your own emotions
• Identifying personal triggers and emotional patterns
• Developing mindfulness and self-reflection practices
• Aligning emotions with values and goals

Day 3: Self-Management

• Strategies for regulating emotions under pressure
• Developing emotional resilience
• Managing stress and maintaining work-life balance
• Cultivating a growth mindset

Day 4: Social Awareness

• Enhancing empathy and perspective-taking skills
• Reading and interpreting nonverbal cues
• Understanding organizational dynamics and culture
• Developing cultural intelligence

Day 5: Relationship Management

• Building and maintaining strong professional relationships
• Effective communication and active listening techniques
• Conflict resolution and negotiation skills
• Inspiring and motivating team members
• Creating a positive emotional climate in the workplace

Practical Wins for Participants

• Improved self-awareness and emotional regulation in challenging situations
• Enhanced ability to build rapport and connect with team members and stakeholders
• Increased effectiveness in managing conflicts and fostering collaboration
• Practical tools and strategies to continue developing emotional intelligence beyond the course