Essential Skills for HR Assistants: 5-Day Intensive Course Event, 21.Apr.2025

Course Description

This intensive 5-day course equips HR Assistants with essential skills to excel in their roles. Participants will gain practical knowledge in key HR functions, including recruitment, employee relations, and compliance. Through hands-on exercises and real-world scenarios, attendees will develop the confidence and competence to support HR operations effectively.

Learning Objectives

• Master fundamental HR processes and best practices
• Develop strong communication and interpersonal skills for HR roles
• Learn to manage employee data and maintain accurate records
• Understand compliance requirements and HR policies
• Gain practical skills in recruitment and onboarding processes

Course Modules

Day 1: Introduction to HR and Communication Skills

• Overview of HR functions and responsibilities
• Effective communication in HR
• Active listening and empathy
• Handling difficult conversations

Day 2: Recruitment and Onboarding

• Basics of recruitment processes
• Resume screening and interview support
• Creating effective job descriptions
• Onboarding best practices

Day 3: HR Administration and Record-Keeping

• Managing employee records
• HR information systems (HRIS) basics
• Data privacy and confidentiality
• Organizing and maintaining HR files

Day 4: Compliance and HR Policies

• Understanding employment laws
• Developing and updating HR policies
• Handling employee inquiries on policies
• Basics of workplace safety and health

Day 5: Employee Relations and HR Support

• Basics of performance management
• Handling employee grievances
• Supporting employee engagement initiatives
• HR reporting and analytics fundamentals

Practical Wins for Participants

• Create a comprehensive new hire onboarding checklist
• Develop a template for maintaining accurate employee records
• Draft a basic HR policy document
• Design an employee engagement survey