Course Description
This intensive 5-day course equips HR Assistants with essential skills to excel in their roles. Participants will gain practical knowledge in key HR functions, including recruitment, employee relations, and compliance. Through hands-on exercises and real-world scenarios, attendees will develop the confidence and competence to support HR operations effectively.
Learning Objectives
- Master fundamental HR processes and best practices
- Develop strong communication and interpersonal skills for HR roles
- Learn to manage employee data and maintain accurate records
- Understand compliance requirements and HR policies
- Gain practical skills in recruitment and onboarding processes
Course Modules
Day 1: Introduction to HR and Communication Skills
- Overview of HR functions and responsibilities
- Effective communication in HR
- Active listening and empathy
- Handling difficult conversations
Day 2: Recruitment and Onboarding
- Basics of recruitment processes
- Resume screening and interview support
- Creating effective job descriptions
- Onboarding best practices
Day 3: HR Administration and Record-Keeping
- Managing employee records
- HR information systems (HRIS) basics
- Data privacy and confidentiality
- Organizing and maintaining HR files
Day 4: Compliance and HR Policies
- Understanding employment laws
- Developing and updating HR policies
- Handling employee inquiries on policies
- Basics of workplace safety and health
Day 5: Employee Relations and HR Support
- Basics of performance management
- Handling employee grievances
- Supporting employee engagement initiatives
- HR reporting and analytics fundamentals
Practical Wins for Participants
- Create a comprehensive new hire onboarding checklist
- Develop a template for maintaining accurate employee records
- Draft a basic HR policy document
- Design an employee engagement survey
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
