Modern Supplier Management, Development & Optimization Event, 31.Mar.2025

Introduction

The course introduces you to supplier management concepts and principles and teaches you how to develop and optimize a supplier management program. To ensure a robust, engaging learning experience, this course leverage case studies, individual and group activities, hands-on exercises, and knowledge check to help you transform the conceptual into the practical.

Course Objectives of Modern Supplier Management, Development & Optimization

• Identify the Key Suppliers in the company
• Analyze the relationship with the Key Supplier
• Understand the Key Suppliers strategy and its fit for the company
• Identify the organization and the process to manage key suppliers
• Understand the benefits, risks, and key success factors to implement SRM.
• Set-up a structured process to identify, analyze, and manage Key Suppliers

Course outlines of Modern Supplier Management, Development & Optimization

Day 1

Supplier Relationship Management

• Definition, benefits, and risks of SRM
• The processes and tools to implement SRM and Key Supplier Management
• Identifying Key Suppliers in a portfolio
• Focusing on a Key Supplier
• Identifying the Key Supplier business strategy
• Analyzing the buying company’s attractiveness to the Key Supplier
• Understanding personal networks among the company and the Key Supplier
• Benchmarking actual examples of Supplier's strategic mapping matrix and Global commodity strategic analysis
• Workshops and cases

Day 2

Company and the Key Supplier

• Defining objectives for a Key Supplier
• Identifying the action plan to manage the Key Supplier
• Setting up the organization to manage the Key Supplier (Key Supplier Manager)
• Understanding the purchasing Company’s maturity levels to drive and enable the SRM process
  • From transactional process to Value chain integration
• Benchmarking actual examples of performance measurement
  • Suppliers Scorecards, Customers Satisfaction Index, Suppliers Satisfaction Index
• From Scorecards to qualitative TCO:
  • Integrating the customers’ expectations into Key suppliers’ management objectives

Day 3

Supplier Development & Optimization

• Measuring suppliers’ performance
• Efficiency and effectiveness
• Early warnings
• Linking TCO and Metrics

Day 4

Managing risk

• Identifying and monitoring risk
• Assessing the Value at risk
• Monitoring risk

Sustainability

• Why is sustainability important?
• The role of purchasing regarding sustainability
• Mapping risk and opportunities
• Ensuring compliance

Day 5

Leading supplier development project

• Concepts
• Tools
• Managing a supplier development project

Workshops

• Anticipate and mitigate risk.
• Integrate sustainability in the purchasing process.
• Solve problems using a structured approach.
• Create and implement a supplier development project.
• Manage effectively supplier performance.