Introduction
The course introduces you to supplier management concepts and principles and teaches you how to develop and optimize a supplier management program. To ensure a robust, engaging learning experience, this course leverage case studies, individual and group activities, hands-on exercises, and knowledge check to help you transform the conceptual into the practical.
Course Objectives of Modern Supplier Management, Development & Optimization
- Identify the Key Suppliers in the company
- Analyze the relationship with the Key Supplier
- Understand the Key Suppliers strategy and its fit for the company
- Identify the organization and the process to manage key suppliers
- Understand the benefits, risks, and key success factors to implement SRM.
- Set-up a structured process to identify, analyze, and manage Key Suppliers
Course outlines of Modern Supplier Management, Development & Optimization
Day 1
Supplier Relationship Management
- Definition, benefits, and risks of SRM
- The processes and tools to implement SRM and Key Supplier Management
- Identifying Key Suppliers in a portfolio
- Focusing on a Key Supplier
- Identifying the Key Supplier business strategy
- Analyzing the buying company’s attractiveness to the Key Supplier
- Understanding personal networks among the company and the Key Supplier
- Benchmarking actual examples of Supplier's strategic mapping matrix and Global commodity strategic analysis
- Workshops and cases
Day 2
Company and the Key Supplier
- Defining objectives for a Key Supplier
- Identifying the action plan to manage the Key Supplier
- Setting up the organization to manage the Key Supplier (Key Supplier Manager)
- Understanding the purchasing Company’s maturity levels to drive and enable the SRM process
- From transactional process to Value chain integration
- Benchmarking actual examples of performance measurement
- Suppliers Scorecards, Customers Satisfaction Index, Suppliers Satisfaction Index
- From Scorecards to qualitative TCO:
- Integrating the customers’ expectations into Key suppliers’ management objectives
Day 3
Supplier Development & Optimization
- Measuring suppliers’ performance
- Efficiency and effectiveness
- Early warnings
- Linking TCO and Metrics
Day 4
Managing risk
- Identifying and monitoring risk
- Assessing the Value at risk
- Monitoring risk
Sustainability
- Why is sustainability important?
- The role of purchasing regarding sustainability
- Mapping risk and opportunities
- Ensuring compliance
Day 5
Leading supplier development project
- Concepts
- Tools
- Managing a supplier development project
Workshops
- Anticipate and mitigate risk.
- Integrate sustainability in the purchasing process.
- Solve problems using a structured approach.
- Create and implement a supplier development project.
- Manage effectively supplier performance.
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
