Course Description
This intensive 5-day course equips participants with the knowledge and skills to implement, manage, and improve Quality Management Systems (QMS) based on ISO 9001:2015. Attendees will learn QMS fundamentals, ISO 9001 requirements, implementation strategies, and leadership techniques for successful QMS projects.
Learning Objectives
- Understand QMS principles and ISO 9001:2015 requirements
- Develop competence in planning and implementing a QMS
- Learn to manage, monitor, and continually improve a QMS
- Acquire skills to lead QMS implementation projects
- Prepare organizations for QMS certification audits
Course Modules
Day 1: QMS Fundamentals and ISO 9001 Introduction
- Quality management principles
- ISO 9001:2015 overview and structure
- QMS scope and context of the organization
- Leadership and commitment in QMS
Day 2: Planning QMS Implementation
- Risk-based thinking and opportunities
- Quality objectives and planning
- Organizational roles and responsibilities
- Document management and control
Day 3: QMS Implementation and Operation
- Operational planning and control
- Product and service requirements
- Design and development processes
- Control of externally provided processes
Day 4: Performance Evaluation and Improvement
- Monitoring, measurement, and analysis
- Internal audit processes
- Management review
- Nonconformity and corrective action
Day 5: QMS Leadership and Certification Preparation
- Leading QMS implementation projects
- Change management strategies
- Preparing for certification audits
- Continual improvement techniques
Practical Wins for Participants
- Ability to lead QMS implementation projects confidently
- Skills to integrate QMS with existing business processes
- Techniques for effective QMS performance evaluation
- Strategies to drive continual improvement in organizations
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
