Course Description
This intensive 5-day course provides a comprehensive introduction to negotiation fundamentals, equipping participants with essential skills and strategies for successful outcomes. Through a combination of theoretical frameworks and practical exercises, learners will develop the ability to navigate complex negotiations, build rapport, and create value in various professional and personal contexts.
Learning Objectives
- Understand core negotiation principles and their application in diverse scenarios
- Develop effective communication and active listening skills for successful negotiations
- Learn to analyze and prepare for negotiations using strategic frameworks
- Master techniques for creating and claiming value in negotiations
- Gain proficiency in managing conflicts and overcoming common negotiation challenges
- Enhance cross-cultural negotiation competencies for global business environments
Course Modules
Day 1: Foundations of Negotiation
- Introduction to negotiation theory and practice
- Key negotiation styles and when to use them
- Understanding interests, positions, and BATNAs
- Effective preparation strategies for negotiations
Day 2: Communication and Rapport Building
- Active listening and questioning techniques
- Non-verbal communication in negotiations
- Building and maintaining rapport
- Overcoming communication barriers
Day 3: Creating and Claiming Value
- Distributive vs. integrative negotiation approaches
- Techniques for expanding the negotiation pie
- Strategies for claiming value effectively
- Managing concessions and trade-offs
Day 4: Handling Challenges and Conflicts
- Identifying and countering common negotiation tactics
- Strategies for overcoming impasses
- Dealing with difficult personalities and emotions
- Negotiating under pressure and time constraints
Day 5: Advanced Negotiation Skills
- Multi-party and team negotiations
- Cross-cultural negotiation strategies
- Ethical considerations in negotiations
- Developing a personal negotiation style and continuous improvement plan
Practical Wins for Participants
- Ability to confidently prepare for and execute successful negotiations in various contexts
- Enhanced communication skills for building rapport and managing relationships
- Improved capacity to create value and achieve win-win outcomes in negotiations
- Strategies to overcome challenges and navigate complex negotiation scenarios
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
