Enhancing Patient Engagement: Strategies for Better Outcomes Event, 23.Jun.2025

Course Description

This intensive 5-day course equips healthcare professionals with the knowledge and skills to enhance patient engagement and improve overall healthcare experiences. Participants will learn evidence-based strategies to boost patient involvement, optimize communication, and drive better health outcomes.

Learning Objectives

• Understand the importance of patient engagement in healthcare delivery
• Develop effective communication strategies for diverse patient populations
• Implement patient-centered care models to improve satisfaction and outcomes
• Utilize technology and digital tools to enhance patient engagement
• Design and implement patient education programs for better health literacy
• Measure and analyze patient engagement metrics for continuous improvement

Course Modules

Day 1: Foundations of Patient Engagement

• Understanding patient engagement and its impact on healthcare
• Barriers to effective patient engagement
• Patient-centered care models and frameworks
• Cultural competence in patient engagement

Day 2: Effective Communication Strategies

• Active listening and empathy in patient interactions
• Motivational interviewing techniques
• Health literacy and clear communication principles
• Shared decision-making approaches

Day 3: Technology and Digital Engagement

• Patient portals and mobile health applications
• Telemedicine and virtual care strategies
• Social media and online patient communities
• Data privacy and security in digital engagement

Day 4: Patient Education and Self-Management

• Designing effective patient education programs
• Promoting self-management skills
• Behavior change theories and applications
• Engaging families and caregivers in patient care

Day 5: Measuring and Improving Patient Engagement

• Key performance indicators for patient engagement
• Patient satisfaction surveys and feedback mechanisms
• Continuous improvement strategies
• Case studies and best practices in patient engagement

Practical Wins for Participants

• Develop a customized patient engagement strategy for their organization
• Create effective patient education materials tailored to diverse populations
• Implement a patient feedback system to drive continuous improvement
• Design a technology-enabled patient engagement initiative