Course Description
This comprehensive 5-day course equips participants with the essential skills and knowledge to excel in corporate travel management. Covering policy development, vendor negotiations, risk management, and technology integration, attendees will learn to design and implement effective travel programs that balance cost control, traveler satisfaction, and organizational objectives.
Learning Objectives
- Develop and implement effective corporate travel policies
- Master vendor negotiation strategies for optimal pricing and services
- Implement risk management and duty of care protocols
- Leverage technology to streamline travel processes and enhance data analytics
- Balance cost optimization with traveler satisfaction and productivity
- Design sustainable and environmentally responsible travel programs
Course Modules
Day 1: Foundations of Corporate Travel Management
- Introduction to corporate travel management
- Travel policy development and implementation
- Stakeholder management and communication
- Travel program benchmarking and KPIs
Day 2: Vendor Management and Negotiations
- Airline contract negotiations
- Hotel program management
- Ground transportation and car rental agreements
- Travel management company (TMC) selection and partnership
Day 3: Risk Management and Duty of Care
- Travel risk assessment and mitigation strategies
- Crisis management and emergency response planning
- Traveler tracking and communication systems
- Compliance with global regulations and data privacy laws
Day 4: Technology and Data Analytics in Travel Management
- Travel booking tools and mobile applications
- Expense management systems integration
- Data analytics and reporting for informed decision-making
- Emerging technologies in corporate travel
Day 5: Strategic Program Optimization
- Cost optimization strategies and savings tracking
- Traveler satisfaction measurement and improvement
- Sustainable and responsible travel initiatives
- Future trends in corporate travel management
Practical Wins for Participants
- Develop a customized corporate travel policy template
- Create a vendor negotiation strategy and RFP framework
- Design a risk management and duty of care action plan
- Construct a data-driven travel program optimization roadmap
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
