Course Description
This comprehensive 5-day course equips participants with advanced skills in stakeholder management. Attendees will learn to identify, analyze, and engage stakeholders effectively, enhancing project outcomes and organizational relationships. The course combines theoretical knowledge with practical applications, preparing professionals to navigate complex stakeholder landscapes.
Learning Objectives
- Develop strategies for identifying and mapping key stakeholders
- Master techniques for analyzing stakeholder influence and interests
- Learn effective communication and engagement strategies for diverse stakeholders
- Understand how to manage stakeholder expectations and resolve conflicts
- Acquire skills to build and maintain long-term stakeholder relationships
Course Modules
Day 1: Introduction to Stakeholder Management
- Defining stakeholders and their importance
- Stakeholder identification techniques
- Stakeholder mapping and analysis
- Creating a stakeholder register
Day 2: Stakeholder Analysis and Prioritization
- Power/Interest grid analysis
- Influence/Impact matrix
- Stakeholder salience model
- Prioritizing stakeholders for engagement
Day 3: Stakeholder Communication and Engagement
- Developing a stakeholder communication plan
- Tailoring messages for different stakeholders
- Engagement strategies for various stakeholder types
- Managing stakeholder expectations
Day 4: Building and Maintaining Stakeholder Relationships
- Trust-building techniques
- Negotiation and conflict resolution skills
- Managing difficult stakeholders
- Leveraging stakeholder relationships for project success
Day 5: Advanced Stakeholder Management Techniques
- Stakeholder risk management
- Change management and stakeholders
- Ethical considerations in stakeholder management
- Measuring and evaluating stakeholder engagement success
Practical Wins for Participants
- Create a comprehensive stakeholder management plan for a real-world project
- Develop a tailored communication strategy for diverse stakeholder groups
- Practice resolving stakeholder conflicts through role-play scenarios
- Design a stakeholder engagement evaluation framework for ongoing improvement
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
