Introduction
Training departments carry a major responsibility in the organizations which focus on developing employees' knowledge and skills for current and future business needs. Being in charge of a training department requires an understanding of a number of concepts like management, strategy, policies, budget, evaluation, and technology. The course covers such important topics and provides participants with the knowledge and tools to survive the ever-growing demands placed on the training function.
Course Objectives of Professional Training Management
- Describe the key roles and responsibilities of training departments
- Develop a training department mission statement with key result areas and key performance indicators
- Establish a comprehensive training strategy that includes training policies, procedures, and training plans
- List important steps for developing and administering training budgets
- Identify methods for evaluating the training function
- Conduct a cost-benefit analysis for training activities
- Prepare business requirements for a Learning Management System (LMS) and list the necessary system selection steps
Professional Training Management Course Outlines
Day 1
Developing the internal Training Capacity
- Select & recruit internal trainers for your organization
- Prepare Train-of-Trainer materials for your organization
- Master your training & presentation skills
- Class management
- Adults learning vs. child learning
- Shared learning principle
Day 2
Managing a training department
- Defining management
- Key management functions
- Personal assessment and development plan
- Role of the training department in an organization
- Conducting a 'PEST' and 'SWOT' analysis
- Devising a training strategy
- Training department mission statement
- Identifying key result areas
- Training department key performance indicators
- Marketing the training function within your organization
- Training and development roles
- Structure of a training department
Day 3
Mapping training policies, procedures, and training plans
- Importance of training policies
- A look at common training policies
- Drafting training policies
- Components of a training plan
- Partnering with training providers
Establishing a training budget
- Whose responsibility is it
- Budget types and techniques
- Measurement, metrics, and budget data
- Eight steps to creating your budget
- Tips for defending your budget
- Examples of training budgets
Day 4
Evaluating the training function
- Reasons for evaluating the training function
- Key performance indicators
- Deciding on indicators
- Monitoring and reporting
Measuring employees' satisfaction with the training function
- Evaluation methods
- Developing the training function's satisfaction survey
- Evaluating transfer of behavior
- Conducting a cost/benefit analysis
- Reporting return on investment
- Presenting your findings
Day 5
Selecting and implementing an LMS
- Purpose and importance of LMS
- Existing types and technology
- Common features
- Business requirements
- Defining the selection process
- Examples and comparison of LMS
Consulting Workshop
- Applying Training Needs Assessment TNA
- Make an Annual Training Planning
- How to build your own internal training capacity
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
