Course Description
This comprehensive 5-day course equips managers and HR professionals with advanced performance management techniques. Participants will learn to design effective performance systems, set meaningful goals, provide constructive feedback, and drive continuous improvement. The course combines theory with practical applications to enhance organizational performance and employee engagement.
Learning Objectives
- Design and implement a strategic performance management system
- Align individual and team goals with organizational objectives
- Develop skills for effective performance conversations and feedback
- Learn techniques for managing and improving underperformance
- Explore best practices in performance evaluation and reward systems
Course Modules
Day 1: Foundations of Performance Management
- Understanding the performance management cycle
- Aligning performance management with business strategy
- Key components of an effective performance system
- Legal and ethical considerations in performance management
Day 2: Goal Setting and Performance Planning
- SMART goal setting techniques
- Cascading organizational goals to individual objectives
- Creating meaningful performance standards
- Developing performance plans and agreements
Day 3: Coaching and Feedback Techniques
- Effective performance coaching models
- Giving and receiving constructive feedback
- Conducting productive performance conversations
- Managing difficult performance discussions
Day 4: Performance Evaluation and Review
- Designing fair and objective evaluation criteria
- Avoiding common rating errors and biases
- Conducting effective performance review meetings
- Documenting performance discussions and outcomes
Day 5: Driving Performance Improvement
- Strategies for managing underperformance
- Developing performance improvement plans
- Linking performance to rewards and recognition
- Leveraging technology in performance management
Practical Wins for Participants
- A customized performance management toolkit for immediate implementation
- Enhanced skills in goal setting, feedback, and performance conversations
- Strategies to improve team productivity and engagement
- Techniques to align individual performance with organizational success
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
