Course Description
This intensive 5-day course is designed to equip supervisors and managers with essential leadership skills. Participants will learn advanced techniques in communication, team motivation, conflict resolution, and strategic planning. The program focuses on practical application, enabling leaders to enhance their effectiveness and drive team performance.
Learning Objectives
- Develop effective communication strategies for diverse team environments
- Master techniques for motivating and inspiring team members
- Learn to navigate and resolve workplace conflicts constructively
- Acquire skills in strategic planning and goal-setting for team success
- Enhance decision-making abilities in complex supervisory situations
Course Modules
Day 1: Foundations of Supervisory Leadership
- Understanding the supervisor's role in modern organizations
- Leadership styles and their impact on team dynamics
- Emotional intelligence in leadership
- Building trust and credibility with your team
Day 2: Advanced Communication Skills
- Active listening and feedback techniques
- Mastering difficult conversations
- Non-verbal communication and body language
- Effective presentation skills for leaders
Day 3: Team Motivation and Performance Management
- Theories of motivation and their practical application
- Setting and communicating performance expectations
- Conducting effective performance reviews
- Strategies for employee recognition and rewards
Day 4: Conflict Resolution and Problem-Solving
- Identifying sources of workplace conflict
- Mediation and negotiation techniques
- Creative problem-solving methodologies
- Building a culture of collaboration
Day 5: Strategic Planning and Leadership in Action
- Developing and communicating organizational vision
- Goal-setting and action planning
- Change management strategies
- Personal leadership development planning
Practical Wins for Participants
- Improved ability to lead and motivate diverse teams
- Enhanced conflict resolution skills for a more harmonious workplace
- Increased effectiveness in strategic planning and goal achievement
- Personalized leadership development plan for continued growth
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
