Leadership & Management Development

Master Crisis Management & Leadership Under Pressure

Develop essential skills to navigate high-stakes situations, make critical decisions, and lead teams effectively during crises and high-pressure scenarios

Duration
5 Days
Credits
5 per day
Mode
Full-time
Provider
Blackbird Training Centre

Course Overview

Course Description

This intensive 5-day course equips leaders with essential skills to effectively manage crises and lead under pressure. Participants will learn proven strategies for decision-making, communication, and team leadership in high-stakes situations. Through case studies, simulations, and interactive exercises, attendees will develop the confidence and competence to navigate complex challenges and emerge stronger.

Learning Objectives

  • Develop a comprehensive crisis management framework
  • Enhance decision-making skills under pressure
  • Master effective communication strategies during crises
  • Build resilient teams capable of performing in high-stress environments
  • Learn to maintain composure and focus in challenging situations
  • Implement post-crisis recovery and organizational learning processes

Course Modules

Day 1: Foundations of Crisis Management

  • Understanding crisis types and their impact
  • Crisis management lifecycle
  • Risk assessment and mitigation strategies
  • Building a crisis-ready organizational culture

Day 2: Decision-Making Under Pressure

  • Cognitive biases in high-stress situations
  • Analytical vs. intuitive decision-making
  • The OODA loop for rapid decision-making
  • Scenario planning and wargaming techniques

Day 3: Crisis Communication and Stakeholder Management

  • Developing a crisis communication plan
  • Media relations and public messaging
  • Internal communication strategies
  • Managing stakeholder expectations

Day 4: Leading High-Performance Teams in Crisis

  • Building psychological safety and trust
  • Delegation and empowerment in crisis situations
  • Motivating teams under extreme pressure
  • Conflict resolution in high-stakes environments

Day 5: Post-Crisis Recovery and Organizational Resilience

  • After-action reviews and lessons learned
  • Implementing organizational changes
  • Building long-term resilience
  • Personal resilience and stress management for leaders

Practical Wins for Participants

  • A personalized crisis management playbook
  • Enhanced decision-making skills applicable to daily leadership challenges
  • Improved ability to communicate effectively under pressure
  • Strategies to build and lead high-performing, resilient teams
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