Course Description
This comprehensive 5-day course equips professionals with advanced communication skills essential for successful negotiation, influential leadership, and persuasive presentations. Participants will learn proven techniques to enhance their verbal and non-verbal communication, develop strategic negotiation tactics, and master the art of persuasion in various professional contexts.
Learning Objectives
- Develop advanced verbal and non-verbal communication techniques
- Master negotiation strategies for achieving win-win outcomes
- Enhance influencing skills to drive change and lead effectively
- Learn persuasive presentation methods for impactful delivery
- Improve active listening and empathy for better stakeholder engagement
- Apply communication skills to resolve conflicts and build relationships
Course Modules
Day 1: Foundations of Effective Communication
- Understanding communication styles and preferences
- Verbal and non-verbal communication techniques
- Active listening and empathy in professional settings
- Overcoming communication barriers
Day 2: The Art of Negotiation
- Negotiation styles and strategies
- Preparing for successful negotiations
- Techniques for achieving win-win outcomes
- Handling difficult negotiation scenarios
Day 3: Influencing with Impact
- Understanding the psychology of influence
- Developing personal influence and credibility
- Influencing techniques for different personality types
- Ethical considerations in influencing others
Day 4: Mastering Persuasion
- Principles of effective persuasion
- Crafting persuasive messages and arguments
- Using storytelling and metaphors to persuade
- Overcoming objections and resistance
Day 5: Putting It All Together
- Integrating negotiation, influence, and persuasion skills
- Communicating effectively in high-stakes situations
- Adapting communication strategies for different audiences
- Personal action planning for continued improvement
Practical Wins for Participants
- Increased confidence in handling complex negotiations
- Enhanced ability to influence stakeholders and drive change
- Improved persuasive presentation skills for greater impact
- Developed strategies for resolving conflicts and building relationships
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
