Introduction
Anybody who works in an organisation will at some point be involved in organisational change. You will either be on the receiving end of change, or you will be tasked with creating and implementing the change. They say that the only certainty in life is change – and never was that truer than in organisations.
Course Objective - Change Management for Leaders & Managers
- Section I: Understanding Change
- Section II: Implementing Change
Change Management for Leaders & Managers Course Outlines
Day 1
What is Change?
- What is organisational change?
- Why manage change?
- Why change?
- The who’s who of change
Components of Change
- Drivers of change
- Dimensions of change
- Implications for risk
Day 2
People and Change
- Understanding people
- Causes of stress
- Impact on teams
- Mobilising people
Understanding Transitions
- The three-step model
- The transitions model
- The change curve
Day 3
Planning Change
- Levels of change
- Approaches to change
- Resourcing change
Day 4
Communicating Change
- Communicate, communicate, communicate!
- Mind the gap
- Choosing the messengers
- Understanding the audiences
- Tailoring the messages
Day 5
Leading Change
- Role of the leader
- The big picture
- Eight stage model
- The place of authentic leadership
- Leaders listen
Making Change Work
Credits: 5 credit per day
Course Mode: full-time
Provider: Blackbird Training Centre
